---
title: On-call technical assistance
description: Your local supplier or refrigeration technician can't solve a problem or is simply unavailable? Get Arneg On-call technical assistance.
---

# On-call technical assistance

We protect your store against breakdowns and malfunctions.

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### [Click here to open a ticket](https://posvenda.arneg.com.br/garantia/AberturaChamado)

 

<https://posvenda.arneg.com.br/garantia/AberturaChamado>

![Chamado](https://www.arneg.com.br/hs-fs/hubfs/Chamado.png?length=20&name=Chamado.png)

Request a quote for parts for your equipment. It will be a pleasure to serve you.

If you operate one or more stores, our On-call technical assistance contract ensures the complete availability of Arneg's authorised assistance centres.

Our authorised technicians are always on call to help resolve breakdowns and faults in your refrigerated cabinets and refrigeration systems.

With this contract, you benefit from special Arneg call-out fees as well as top-quality technical assistance.

Benefits and features you will not want to do without:

- On-call intervention
- Selected and qualified Arneg service centres for top-quality maintenance
- Fixed and advantageous call-out costs

Looking for more information about our Assistance?

### Other services

<https://www.arneg.com.br/en/preventive-assistance>

![arneg-assistenza-preventiva-small](https://www.arneg.com.br/hs-fs/hubfs/arneg-assistenza-preventiva-small.jpg?length=20&name=arneg-assistenza-preventiva-small.jpg)

Preventive assistance

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